Shipping Policy

Shipping Policy – STOP N SHOP

At STOP N SHOP, we are dedicated to delivering your favorite clothing and skincare essentials with care, speed, and reliability. This Shipping Policy outlines how we process, ship, and deliver your orders.

1. Order Processing

  • All orders are processed within 5-7 business days after confirmation
  • Orders are not processed on weekends or public holidays
  • Once your order is shipped, you will receive a confirmation email.

Please note: During high-demand periods, processing times may be slightly extended.

2. Shipping Charges

  • Shipping fees are calculated at checkout based on your location and order size
  • We may offer free shipping promotions on selected orders or during special campaigns

All applicable charges will be clearly displayed before payment.

3. Shipping Address Accuracy

Please ensure that your shipping details are correct at checkout.

We are not responsible for:

  • Orders delivered to incorrect addresses provided by the customer
  • Failed deliveries due to incomplete or inaccurate information

4. Delays & Delivery Issues

While we strive for timely delivery, delays may occur due to:

  • Weather conditions
  • Courier service disruptions
  • High order volumes

If your order is significantly delayed, please contact us and we will assist you promptly.

5. Lost or Stolen Packages

We are not liable for packages marked as delivered by the courier.

If your package is lost or stolen:

  • Contact the courier service first
  • Then reach out to us for further assistance

6. Damaged Shipments

If your order arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide clear photos of the package and items

We will resolve the issue by offering a replacement or refund where applicable.

7. Contact Information

For any shipping-related questions or concerns, please contact:

Email:  stopnshop8877@gmail.com
Business Hours:  9AM — 7PM

Our Promise

At STOP N SHOP, we combine fashion and skincare with a commitment to excellence. Every order is handled with attention to detail to ensure it reaches you safely and efficiently.

Thank you for choosing STOP N SHOP — where style meets care.